Privacy Policy — Divya Enterprise

Last Updated: August 14, 2026

At Divya Enterprise, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or purchase products from us.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect the following information:

• Name
• Email address
• Phone number
• Billing address
• Shipping or delivery address
• Order and transaction details
• Payment-related information
• Information provided when contacting customer support
• Information you voluntarily provide through forms, messages, or other interactions with us

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Process, confirm, and deliver your orders.
• Communicate with you regarding your orders and transactions.
• Process payments, refunds, cancellations, and returns.
• Provide customer support and respond to your inquiries.
• Improve our products, services, website, and user experience.
• Send important service-related notifications and updates.
• Detect and prevent fraud, misuse, unauthorized access, and other security issues.
• Maintain records necessary for business operations.
• Comply with applicable laws, regulations, legal processes, or governmental requests.

We will use your personal information only for legitimate business purposes and as otherwise permitted or required by applicable law.

3. Payment Information

Payments made through our website may be processed by secure third-party payment gateways.

Divya Enterprise does not intentionally store complete debit card numbers, credit card numbers, CVV numbers, or online banking credentials on its own servers.

Payment information may be collected and processed directly by the applicable payment service provider. Such providers may handle your information according to their own privacy policies, terms, and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Maintain website functionality.
• Remember user preferences.
• Improve website performance.
• Understand how visitors use our website.
• Improve the shopping and browsing experience.
• Analyze website traffic and usage.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

5. Sharing of Information

We may share information that is necessary to provide our products and services with trusted third-party service providers, including:

• Payment gateway and payment processing providers.
• Shipping, logistics, and delivery partners.
• Website hosting and technology service providers.
• Customer support and communication service providers.
• Service providers that help us operate and maintain our website.
• Government authorities, regulators, courts, or law-enforcement agencies when required by applicable law.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

6. Data Security

Divya Enterprise takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

7. Data Retention

We may retain your personal information for as long as reasonably necessary to:

• Provide our products and services.
• Complete transactions and maintain business records.
• Resolve disputes and customer-support matters.
• Prevent fraud and misuse.
• Comply with legal, tax, accounting, and regulatory obligations.

When personal information is no longer required for legitimate business or legal purposes, we may securely delete or anonymize it, subject to applicable laws.

8. Third-Party Links and Services

Our website may contain links to third-party websites, applications, payment services, or other external services.

Divya Enterprise is not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing the privacy policies and terms of any third-party service before providing personal information.

9. Your Privacy Rights

Subject to applicable laws and regulations, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permitted.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding how your personal information is handled.

To exercise any applicable privacy rights, please contact Divya Enterprise using the contact details provided on our website.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us. We will take reasonable steps to review the information and delete it where required or appropriate.

11. Changes to This Privacy Policy

Divya Enterprise may update or modify this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable laws.

Any changes will be published on this page with an updated Last Updated date.

We encourage you to periodically review this Privacy Policy to stay informed about how we handle personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact Divya Enterprise through the contact details provided on our website.

Divya Enterprise

For privacy-related inquiries, please use the contact information available on our website.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.